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Warranties for MER-AIR-TERRE watches
The MER-AIR-TERRE watches are the product of advanced watch making techniques. We guarantee our mechanisms for 2 years against any manufacturing defect.
This warranty does not cover bracelets, or batteries and does not apply when improper use or obvious impact has damaged the casing.
We guarantee effective and rapid cover for our clients:
You can contact customer services: 5 days a week (from Monday to Friday, inclusive, but excepting public holidays) by email at contact@merairterre.com.
Our customer service department will provide you with the procedure to follow to return your watch to us.
Only our watchmakers are able to decide on whether to repair or replace your watch. We undertake to inform you of the start of the warranty within a maximum of 7 days after receipt of your watch.
Our promise: each repaired watch will receive a warranty extension of one year, and we will return your watch to you at our expense. Each replaced watch is guaranteed for 2 years!